Shipping Policy

At Crevier Express, we are committed to delivering your order quickly, safely, and affordably across Canada.

Shipping Within Canada

We currently ship only within Canada.

Shipping Rates

Our shipping rates are based on your order subtotal (before taxes and discounts):

Order Value	Shipping Rate
$0.00 – $59.99	Standard Shipping – $9.99
$60.00 – $74.99	Discounted Shipping – $4.99
$75.00 and over	Free Shipping

Shipping charges are automatically calculated at checkout based on your order total.

Order Processing

• Orders are typically processed within 1–2 business days after payment has been received.

• Orders placed on weekends or statutory holidays will be processed on the next business day.

• During busy periods, promotions, or holidays, processing times may be slightly longer.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available.

Estimated Delivery Times

Delivery times vary depending on your location within Canada.

Typical delivery estimates are:

• Ontario & Quebec: 1–3 business days

• Other Canadian Provinces: 2–7 business days

• Remote or Rural Areas: Additional delivery time may be required.

Please note that delivery times are estimates provided by the shipping carrier and are not guaranteed.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email (where available) so you can follow your shipment.

Incorrect Shipping Address

Customers are responsible for ensuring that the shipping address entered at checkout is complete and accurate.

Crevier Express is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, please contact us immediately. We will do our best to update your order before it ships; however, we cannot guarantee changes once the order has been processed.

Shipping Delays

Although we strive to deliver all orders on time, delays may occur due to circumstances beyond our control, including:

• Severe weather conditions

• Carrier service disruptions

• High shipping volumes

• Natural disasters

• Labour disruptions or strikes

Crevier Express is not responsible for delays caused by shipping carriers, and shipping fees are non-refundable in these situations.

Lost or Damaged Shipments

If your order arrives damaged or appears to have been lost in transit, please contact us as soon as possible.

For damaged shipments, please keep all original packaging and take clear photos of the package and damaged items before contacting us. We will work with the shipping carrier to investigate the issue and provide an appropriate resolution.

Returned or Undeliverable Packages

If a package is returned to Crevier Express because of an incorrect address, refusal of delivery, or failure to collect the package, the customer may be responsible for any return shipping costs and the cost of reshipping the order.

Original shipping charges are non-refundable.

Contact Us

If you have any questions about shipping or your order, please contact us:

Email: pscrevier1536@gmail.com