Refund & Return Policy

At Crevier Express, we are committed to providing quality products and excellent customer service. Due to the nature of the products we sell, please review our policy below before placing your order.

Returns & Refunds

For food safety and hygiene reasons, Crevier Express does not accept returns or exchanges on edible products, including candy, snacks, beverages, and other food items.

All sales are final.

Once an order has been placed, it is processed promptly. For this reason, we are unable to cancel, change, or modify orders after they have been submitted.

Incorrect or Damaged Items

If you receive an incorrect item or a product that has been damaged during shipping, please contact us as soon as possible so we can investigate and resolve the issue.

To be eligible for assistance:

• You must notify us within 24 hours of your package being marked as delivered.

• Please email clear photos of the damaged product(s), the packaging, and the shipping label to pscrevier1536@gmail.com or 1anshuldahiya@gmail.com.

• Please do not consume or dispose of the damaged product until your claim has been reviewed, as we may require additional information.

Claims submitted after 24 hours of delivery may not be eligible for replacement or refund.

Missing Items

If an item is missing from your order, please notify us within 24 hours of delivery by emailing pscrevier1536@gmail.com or 1anshuldahiya@gmail.com with your order number and photos of the package and its contents. We will investigate the issue and provide an appropriate resolution.

Out-of-Stock & Unavailable Products

Although we make every effort to keep our inventory up to date, product availability cannot always be guaranteed. If an item becomes unavailable after your order is placed, we may remove it from your order and issue a refund for that item.

If your order has not yet been charged, you will only be charged for the items that are shipped. If payment has already been processed, the refund will be issued to your original payment method.

Crevier Express cannot guarantee that out-of-stock items will become available again, and we are unable to reimburse shipping charges if an item is restocked after your order has already shipped.

Contact Us

If you have any questions regarding your order or this policy, please contact our customer support team:

Email: pscrevier1536@gmail.com
Phone: +1 6475538833 / +1 6136326767
WhatsApp (Only): +1 5149945870